Care Options


We recognise that entering into any care setting is never easy so our objective is to provide for the health and social needs of each of our residents with professionalism, compassion and experience. All of our residents will be treated as individuals, and will be shown understanding, empathy and respect. Dignity and choice is paramount at Mountside to ensure residents maintain a lifestyle of their own choosing and we believe it is the resident who knows best.

Our managers at Mountside will carry out an assessment of needs for all potential residents at a location of your choice prior to your stay. This is an informative introduction to Mountside and assists in alleviating any concerns or fears that you may have.

Under government regulations, potential residents must have their needs thoroughly assessed before entering a home; this is intended to provide each service user with the best possible information on which to make an informed choice about their future

Mountside Care Home is regulated by the Care Quality Commission, click here to view our Care Report.


Residential Care

We offer residential care within warm, safe and friendly surroundings. Our 24-hour personal and practical support is provided by well-trained, caring staff and is designed to ensure continued independence as well as  peace of mind, knowing that help is always at hand.

We understand and respect that all people value keeping their independence, so we encourage our residents to choose how their care is planned and delivered. Our carers work with residents and their families to create care plans that encompass every aspect of wellbeing to ensure individual health and care needs are continually met.

Being interested in what is going on and taking part in fun activities is a vital part of life. Our approach to residential care focuses on ensuring that Mountside offers a stimulating range of activities which are designed to reflect the wishes and interests of our resident’s and help them maintain close bonds with their local community. With this is mind we employ an Activities Coordinator throughout the week. We hold regular quiz evenings or Cheese and Wine events which family and friends are very welcome to attend.


Respite Care

Providing full-time care is a very demanding role. Respite care can provide an opportunity for carers to take a holiday or simply spend some time looking after their own needs, safe in the knowledge that their loved one is receiving the very best care. And respite care can be a valuable break for older people too – it’s a chance to meet new people, enjoy a change of scenery and try out some new activities and experiences.

We understand that it’s the personal details that make a difference. We take the time to get to know our respite clients before they arrive, so we can be sure that their stay gets off to a great start. Each respite client has a personal care plan that takes into account their support needs, interests, likes and dislikes, and daily routines.

Our Home Manager or Deputy Home Manager will be able to give you more information about arranging a respite break, including the fees for the stay and the funding options available to you. The cost of respite care is often covered by local councils, but individuals or their carers can also choose to self-fund a respite break.


Day Care

Mountside Day care is used to accompany people who wish to remain in their own homes, this is available 7 days a week and provides a friendly environment where company, entertainment and outings are part of life.

Upon application we undertake a review of a person’s needs with the individual in conjunction with their family and other health care professionals. Our guests are encouraged to take part in activities, provided all meals and their care is tailored to meet both the individual’s and their carer’s needs.



Paying for Care


East Sussex County Council may cover some of the cost of Residential or Respite care but help is “means-tested”. This means that who pays depends on what your needs are, how much money you have, and what level and type of care and support you require.

Read more about paying for residential care to find out when the council may be able to help, the different options, and important things to think about.:

East Sussex County Council Facts Sheet:

http://www.eastsussex.gov.uk/NR/rdonlyres/30129DE1-E60A-4FB2-8424-177BC0BAE3EC/0/FactsheetFS14ArrangingandfundinglifeinacarehomeApril2015.pdf

NHS Choices / Your guide to care and support

http://www.nhs.uk/Conditions/social-care-and-support-guide/Pages/funding-care.aspx




+44 (0)1424 424 144

+44 (0)1424 435 300

9-11 LATON ROAD   HASTINGS   EAST SUSSEX   TN34 2ET

mountside2@aol.com

© DOWNLANDS CARE LTD 2015